Questions about us?
+ Where are you located? Do you carry massage chairs at your location?
Yes, we carry all of Osaki, Luraco, Infinity, Titan, Apex massage chairs at our showroom and it’s open to public.
We are located at :
2670 N Berkeley Lake Rd NW #10,
Duluth, GA 30096
Questions about placing order?
+ How can I pay for my purchase?
We accept the following credit cards: Visa, MasterCard, American Express and Discover. Financing options are also available.
+ How about sales tax?
Sales Tax is added to orders delivered within Georgia otherwise mentioned in the website. The state of GA requires that we charge sales tax on the full amount of the order. When applicable, sales tax information will be displayed in your shopping cart along with other pricing information that pertains to your order. The current sales tax rate in GA is 7.45%.
+ Can I call you to place an order?
Yes, it is welcome to call us to place your order. Local hours are 10AM to 7PM in central time. Our number is (404) 334-3700.
+ Do you have Money Back Guarantee on Massage Chairs?
Yes, for all massage chairs we offer a 30-day money back guarantee. No refunds after 30 days. If buyer decided to return, buyer will be charged for ALL delivery and shipping charges (delivery, shipping charges to and from our facility). All massage chair brands offer an exchange of a new unit if there are defects in the product (within 30 days). After 30 days, all of our chair manufacturers offer warranty service.
+ How about International Orders?
Duties, taxes and customs are the responsibility of the consumer and must be paid upon receipt of the shipment. These rules vary by country, and your local government determines duty and customs charges. All international orders must be paid by credit card. International shipments are subject to Duties, Taxes, Broker Fees, and Customs Fees in your country. These EXTRA fees are YOUR responsibility and must be paid upon receipt of the shipment.
Qustions about shipping information?
+ What is Curbside Delivery?
This is our standard delivery method and is included when you purchase any massage chair from us. By curbside delivery, massage chairs will arrive unassembled in its original factory boxes. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.
+ What is White Glove Delivery?
By white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery can add about 1-2 weeks to the standard lead time of delivery. Choose the shipping method as White Glove Delivery if you want the service.
Questions about return?
+ How do I return?
• Please call (404) 334-3700, explain the situation and get your RMA number on any item. It’ll be refused if you return the item before contacting us without a RMA number.
• Put the packing list and your RMA number inside of your package with the item(s) to return. Make sure to include all parts and data sent with the package.
• Tape boxes securely and attach an appropriate shipping label.
• Customers will be responsible for the shipping costs to and from our facility.
Questions about our website?
+ How do you handle my privacy?
We will never sell or give your e-mail address (or any other information about you) to anyone else without your permission. Period. We created this policy to demonstrate our firm commitment to your privacy.
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